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Cookie Policy (EU)

This Cookie Policy was last updated on 23. November 2023 and applies to citizens and legal permanent residents of the European Economic Area.

1. Introduction

Our website, https://www.moccamedia.com/en/ (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media buttons

On our website we have included buttons for Facebook and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. These buttons work using pieces of code coming from Facebook and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.

6. Placed cookies

WPML

Functional

Usage

We use WPML for locale management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wp-wpml_current_language
Retention
1 day
Function
Store language settings

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie-*
Retention
12 hours
Function
Determine if the user is logged in

Google reCAPTCHA

Marketing, Marketing/Verfolgung

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Retention
session
Function
Read and filter requests from bots
Name
rc::b
Retention
session
Function
Read and filter requests from bots
Name
rc::a
Retention
persistent
Function
Read and filter requests from bots

Marketing/Verfolgung

Name
_grecaptcha
Retention
aucune
Function
Fournir des fonctions sur toutes les pages

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Retention
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Retention
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Retention
session
Function
Store and track interaction
Name
PREF
Retention
8 months
Function
Store user preferences

Instagram

Marketing/Tracking

Usage

We use Instagram for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
actppresence
Retention
1 year
Function
Store ad display frequency

Facebook

Marketing, Functional, Purpose pending investigation

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbc
Retention
2 years
Function
Store last visit
Name
fbm*
Retention
1 year
Function
Store account details
Name
xs
Retention
3 months
Function
Store a unique session ID
Name
fr
Retention
3 months
Function
Provide ad delivery or retargeting
Name
act
Retention
90 days
Function
Store logged in users
Name
_fbp
Retention
3 months
Function
Store and track visits across websites
Name
datr
Retention
2 years
Function
Provide fraud prevention
Name
c_user
Retention
30 days
Function
Store a unique user ID
Name
sb
Retention
2 years
Function
Store browser details
Name
*_fbm_
Retention
1 year
Function
Store account details

Functional

Name
wd
Retention
1 week
Function
Read screen resolution
Name
csm
Retention
90 days
Function
Provide fraud prevention
Name
presence
Retention
session
Function
Store and track if the browser tab is active

Purpose pending investigation

Name
actppresence
Retention
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

For more information, please read the Complianz Privacy Statement.

Functional

Name
complianz_policy_id
Retention
365 days
Function
Store accepted cookie policy ID
Name
complianz_consent_status
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_stats
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_user_data
Retention
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_policy_id
Retention
365 days
Function
Store accepted cookie policy ID
Name
cmplz_functional
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics-anonymous
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_consent_status
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Retention
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Retention
365 days
Function
Store cookie consent preferences

Google Analytics

Statistics (anonymous), Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics (anonymous)

Name
_gat
Retention
1 minute
Function
Filter requests from bots
Name
_ga
Retention
2 years
Function
Count and track pageviews
Name
_gid
Retention
1 day
Function
Count and track pageviews

Statistics

Name
_ga_*
Retention
1 year
Function
Store and count pageviews

Bing Ads

Marketing

Usage

We use Bing Ads for advertising. Read more

Sharing data

For more information, please read the Bing Ads Privacy Statement.

Marketing

Name
_uetvid
Retention
13 months
Function
Store and track visits across websites

Atlassian Jira Servicedesk

Purpose pending investigation, Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
ajs_group_id
Retention
Function
Name
ajs_user_id
Retention
Function

Statistics

Name
ajs_anonymous_id
Retention
1 year
Function
Store last visit

Heap Analytics

Statistics

Usage

We use Heap Analytics for website statistics. Read more

Sharing data

For more information, please read the Heap Analytics Privacy Statement.

Statistics

Name
_hp2_props.*
Retention
14 months
Function
Store and track interaction
Name
_hp2_id.*
Retention
14 months
Function
Store and track interaction
Name
_hp2_props_*
Retention
14 months
Function
Store and track interaction
Name
_hp2_id_*
Retention
14 months
Function
Store a unique user ID

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Retention
persistent
Function
Store and track conversions
Name
google_adsense_settings
Retention
persistent
Function
Provide ad delivery or retargeting

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
admin-menu-tree-page-view-open-posts
Retention
Function
Name
1b02dd6aaf_indexes
Retention
Function
Name
1b02dd6aaf_kb_i_144096816db5fb8d5
Retention
Function
Name
1b02dd6aaf_idle_time_active_144096816d
Retention
Function
Name
1b02dd6aaf_kb_list_144096816d
Retention
Function
Name
1b02dd6aaf_nf_operator_timeout_144096816d
Retention
Function
Name
1b02dd6aaf_nf_chats_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d2e2e35d
Retention
Function
Name
1b02dd6aaf_show_map_144096816d
Retention
Function
Name
1b02dd6aaf_nf_emails_144096816d
Retention
Function
Name
1b02dd6aaf_stcss_144096816d
Retention
Function
Name
1b02dd6aaf_login_passwd_0
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d67ae388
Retention
Function
Name
1b02dd6aaf_show_treeview_144096816d
Retention
Function
Name
1b02dd6aaf_kb_ss144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816db0974e0
Retention
Function
Name
1b02dd6aaf_lz_version_0
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d30d7d92
Retention
Function
Name
1b02dd6aaf_user_away_after_0
Retention
Function
Name
1b02dd6aaf_paste_html_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d30b7154
Retention
Function
Name
1b02dd6aaf_ticket_ss144096816d
Retention
Function
Name
1b02dd6aaf_nf_tickets_144096816d
Retention
Function
Name
1b02dd6aaf_nf_visitors_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dd55604e
Retention
Function
Name
1b02dd6aaf_ftchannel_144096816d
Retention
Function
Name
1b02dd6aaf_mobile_dir_0
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d2ac60ec
Retention
Function
Name
1b02dd6aaf_ldap_0
Retention
Function
Name
1b02dd6aaf_stc_144096816d
Retention
Function
Name
1b02dd6aaf_nf_visitor_timeout_enabled_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d628df78
Retention
Function
Name
1b02dd6aaf_play_msg_sound_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dce0fb6b
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d0d715ca
Retention
Function
Name
1b02dd6aaf_kb_i_144096816da87ff67
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d9fa6fbc
Retention
Function
Name
1b02dd6aaf_kb_i_144096816db76a7fd
Retention
Function
Name
1b02dd6aaf_server_url_0
Retention
Function
Name
1b02dd6aaf_nf_err_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d3112bb4
Retention
Function
Name
1b02dd6aaf_show_ticket_tree_144096816d
Retention
Function
Name
1b02dd6aaf_main_panel_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d9365c2a
Retention
Function
Name
1b02dd6aaf_auto_accept_chat_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d87e4284
Retention
Function
Name
1b02dd6aaf_kb_i_144096816ded75af8
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d7dc4530
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d961b349
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d7b743b4
Retention
Function
Name
1b02dd6aaf_kb_i_144096816de8b9674
Retention
Function
Name
1b02dd6aaf_ign_upd_144096816d
Retention
Function
Name
1b02dd6aaf_auto_login_0
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d5c7b9d4
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d029b275
Retention
Function
Name
1b02dd6aaf_server_protocol_0
Retention
Function
Name
1b02dd6aaf_user_status_0
Retention
Function
Name
1b02dd6aaf_svol_144096816d
Retention
Function
Name
1b02dd6aaf_nf_operator_timeout_enabled_144096816d
Retention
Function
Name
1b02dd6aaf_language_0
Retention
Function
Name
1b02dd6aaf_kb_auto_search_144096816d
Retention
Function
Name
1b02dd6aaf_nf_chat_timeout_enabled_144096816d
Retention
Function
Name
1b02dd6aaf_repeat_chat_sound_144096816d
Retention
Function
Name
1b02dd6aaf_nf_feedback_timeout_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d7056ee5
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d0fc1b23
Retention
Function
Name
1b02dd6aaf_server_port_0
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d5108d7c
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dcdeae11
Retention
Function
Name
1b02dd6aaf_ticket_sort_cats144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816deccbc87
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d4c377d0
Retention
Function
Name
1b02dd6aaf_bu_id_144096816d
Retention
Function
Name
1b02dd6aaf_play_ticket_sound_144096816d
Retention
Function
Name
1b02dd6aaf_fake_mac_address_0
Retention
Function
Name
1b02dd6aaf_main_panel_array_144096816d
Retention
Function
Name
1b02dd6aaf_onboard_done144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d6ced665
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d898452c
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dd876de1
Retention
Function
Name
1b02dd6aaf_nf_ticket_timeout_144096816d
Retention
Function
Name
1b02dd6aaf_nf_feedback_timeout_enabled_144096816d
Retention
Function
Name
1b02dd6aaf_stcp_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d1997140
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d2978c0a
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d2fdabb3
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d47df99f
Retention
Function
Name
1b02dd6aaf_usr_languages_144096816d
Retention
Function
Name
1b02dd6aaf_datex_settings144096816d
Retention
Function
Name
1b02dd6aaf_login_name_0
Retention
Function
Name
1b02dd6aaf_idle_time_target_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d18053ff
Retention
Function
Name
1b02dd6aaf_kb_dut_144096816d
Retention
Function
Name
1b02dd6aaf_last_chosen_profile
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d58facce
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dccfe93a
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d5e1bf66
Retention
Function
Name
1b02dd6aaf_play_chat_sound_144096816d
Retention
Function
Name
1b02dd6aaf_nf_visitor_timeout_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d6efdce4
Retention
Function
Name
1b02dd6aaf_kb_i_144096816db602d65
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d2ca4976
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d3f8cddc
Retention
Function
Name
1b02dd6aaf_nf_email_timeout_144096816d
Retention
Function
Name
1b02dd6aaf_show_countries_144096816d
Retention
Function
Name
1b02dd6aaf_vf_ctr_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dcfa80dc
Retention
Function
Name
1b02dd6aaf_usr_excluded_words_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816de4da3b7
Retention
Function
Name
1b02dd6aaf_bu_time_144096816d
Retention
Function
Name
1b02dd6aaf_show_avatars_144096816d
Retention
Function
Name
1b02dd6aaf_last_fb_144096816d
Retention
Function
Name
1b02dd6aaf_eml_list_144096816d
Retention
Function
Name
1b02dd6aaf_nf_email_timeout_enabled_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d278db44
Retention
Function
Name
1b02dd6aaf_nf_ticket_timeout_enabled_144096816d
Retention
Function
Name
1b02dd6aaf_nf_feedbacks_144096816d
Retention
Function
Name
1b02dd6aaf_play_vis_sound_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d79bdab3
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d77fe18d
Retention
Function
Name
1b02dd6aaf_chk_upd_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d0955db3
Retention
Function
Name
1b02dd6aaf_nf_operators_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d7279d41
Retention
Function
Name
1b02dd6aaf_play_queue_sound_144096816d
Retention
Function
Name
1b02dd6aaf_server_profile_0
Retention
Function
Name
1b02dd6aaf_gr_collapsed_144096816d
Retention
Function
Name
1b02dd6aaf_usr_activelanguage_144096816d
Retention
Function
Name
1b02dd6aaf_repeat_queue_sound_144096816d
Retention
Function
Name
1b02dd6aaf_idle_time_144096816d
Retention
Function
Name
1b02dd6aaf_nf_chat_timeout_144096816d
Retention
Function
Name
1b02dd6aaf_ticket_salutations_144096816d
Retention
Function
Name
1b02dd6aaf_kb_i_144096816d9a379a6
Retention
Function
Name
1b02dd6aaf_kb_i_144096816dc5e089c
Retention
Function
Name
1b02dd6aaf_background_mode_0
Retention
Function
Name
wfx_unq
Retention
Function
Name
logged_out_marketing_header_id
Retention
Function
Name
_fw_crm_v
Retention
Function
Name
_rdt_uuid
Retention
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save settings", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

moccamedia GmbH
Sichelstraße 6, 54290 Trier
Germany
Website: https://www.moccamedia.com/en/
Email: datenschutz@moccamedia.com
Phone number: +49 (0) 651 938200

This Cookie Policy was synchronized with cookiedatabase.org on 12. June 2025

About us

With a service portfolio that covers the entire value chain, combined with a unique modular system landscape, moccamedia steers sales-driven campaigns in over 30 countries.

moccamedia’s highly effective innovations are rolled out with pinpoint precision across all regions, and boost demand and revenue for local trade outlets.

Company headquarters

moccamedia GmbH
Sichelstraße 6 · 54290 Trier
welcome@moccamedia.com
+49 (651) 938200

Company

Company headquarters: Trier
Managing director: Cornelia Lamberty, Patrick Becker
Commercial register: HRB 45173 Wittlich
VAT ID No.: DE812432082

© Copyright 2019
  • Imprint
  • Data protection