Cookie Policy (EU)
This cookie statement was last updated on 23. November 2023 and applies to citizens of the European Economic Area.
1. Introduction
Our website, https://www.moccamedia.com/en/ (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save settings", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
5.1 Manage your consent settings
6. Cookies
6.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
6.2 Analytical cookies
We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.
6.3 Advertising cookies
We do not use any advertising cookies on this website.
6.4 Social media buttons
On our website we have included buttons for Facebook and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. These buttons work using pieces of code coming from Facebook and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.
7. Placed cookies
WPML
We use WPML for locale management. Read more
| Name | Retention | Function |
| Functional | ||
| wp-wpml_current_language | 1 day | Store language settings |
Sharing
This data is not shared with third parties.
Wordfence
We use Wordfence for security and fraud prevention. Read more
| Name | Retention | Function |
| Functional | ||
| wfwaf-authcookie-* | 12 hours | Determine if the user is logged in |
Sharing
For more information, please read the Wordfence Privacy Policy.
Google reCAPTCHA
We use Google reCAPTCHA for spam prevention. Read more
| Name | Retention | Function |
| Marketing | ||
| rc::c | session | Read and filter requests from bots |
| rc::b | session | Read and filter requests from bots |
| rc::a | persistent | Read and filter requests from bots |
| Marketing/Verfolgung | ||
| _grecaptcha | aucune | Fournir des fonctions sur toutes les pages |
Sharing
For more information, please read the Google reCAPTCHA Privacy Policy.
YouTube
We use YouTube for video display. Read more
| Name | Retention | Function |
| Marketing | ||
| GPS | session | Store location data |
| VISITOR_INFO1_LIVE | 6 months | Provide ad delivery or retargeting |
| YSC | session | Store and track interaction |
| PREF | 8 months | Store user preferences |
Sharing
For more information, please read the YouTube Privacy Policy.
We use Instagram for display of recent social posts and/or social share buttons. Read more
| Name | Retention | Function |
| Marketing/Tracking | ||
| actppresence | 1 year | Store ad display frequency |
Sharing
For more information, please read the Instagram Privacy Policy.
We use Facebook for display of recent social posts and/or social share buttons. Read more
| Name | Retention | Function |
| Marketing | ||
| _fbc | 2 years | Store last visit |
| fbm* | 1 year | Store account details |
| xs | 3 months | Store a unique session ID |
| fr | 3 months | Provide ad delivery or retargeting |
| act | 90 days | Store logged in users |
| _fbp | 3 months | Store and track visits across websites |
| datr | 2 years | Provide fraud prevention |
| c_user | 30 days | Store a unique user ID |
| sb | 2 years | Store browser details |
| *_fbm_ | 1 year | Store account details |
| Functional | ||
| wd | 1 week | Read screen resolution |
| csm | 90 days | Provide fraud prevention |
| presence | session | Store and track if the browser tab is active |
| Purpose pending investigation | ||
| actppresence |
Sharing
For more information, please read the Facebook Privacy Policy.
Complianz
We use Complianz for cookie consent management. Read more
| Name | Retention | Function |
| Functional | ||
| complianz_policy_id | 365 days | Store accepted cookie policy ID |
| complianz_consent_status | 365 days | Store cookie consent preferences |
| cmplz_stats | 365 days | Store cookie consent preferences |
| cmplz_marketing | 365 days | Store cookie consent preferences |
| cmplz_user_data | 365 days | Read to determine which cookie banner to show |
| cmplz_policy_id | 365 days | Store accepted cookie policy ID |
| cmplz_functional | 365 days | Store cookie consent preferences |
| cmplz_statistics-anonymous | 365 days | Store cookie consent preferences |
| cmplz_consent_status | 365 days | Store cookie consent preferences |
| cmplz_preferences | 365 days | Store cookie consent preferences |
| cmplz_statistics | 365 days | Store cookie consent preferences |
Sharing
For more information, please read the Complianz Privacy Policy.
Google Analytics
We use Google Analytics for website statistics. Read more
| Name | Retention | Function |
| Statistics (anonymous) | ||
| _gat | 1 minute | Filter requests from bots |
| _ga | 2 years | Count and track pageviews |
| _gid | 1 day | Count and track pageviews |
| Statistics | ||
| _ga_* | 1 year | Store and count pageviews |
Sharing
For more information, please read the Google Analytics Privacy Policy.
Bing Ads
We use Bing Ads for advertising. Read more
| Name | Retention | Function |
| Marketing | ||
| _uetvid | 13 months | Store and track visits across websites |
Sharing
For more information, please read the Bing Ads Privacy Policy.
Atlassian Jira Servicedesk
We use Atlassian Jira Servicedesk for customer support management. Read more
| Name | Retention | Function |
| Purpose pending investigation | ||
| ajs_group_id | ||
| ajs_user_id | ||
| Statistics | ||
| ajs_anonymous_id | 1 year | Store last visit |
Sharing
This data is not shared with third parties.
Heap Analytics
We use Heap Analytics for website statistics. Read more
| Name | Retention | Function |
| Statistics | ||
| _hp2_props.* | 14 months | Store and track interaction |
| _hp2_id.* | 14 months | Store and track interaction |
| _hp2_props_* | 14 months | Store and track interaction |
| _hp2_id_* | 14 months | Store a unique user ID |
Sharing
For more information, please read the Heap Analytics Privacy Policy.
Google Adsense
We use Google Adsense for showing advertisements. Read more
| Name | Retention | Function |
| Marketing | ||
| _gcl_au | persistent | Store and track conversions |
| google_adsense_settings | persistent | Provide ad delivery or retargeting |
| Statistics | ||
| _gcl_ls | Store and track interaction |
Sharing
For more information, please read the Google Adsense Privacy Policy.
Google Maps
We use Google Maps for maps display. Read more
| Name | Retention | Function |
| Marketing | ||
| Google Maps API | expires immediately | Read user IP address |
Sharing
For more information, please read the Google Maps Privacy Policy.
Miscellaneous
| Name | Retention | Function |
| Purpose pending investigation | ||
| admin-menu-tree-page-view-open-posts | ||
| 1b02dd6aaf_indexes | ||
| 1b02dd6aaf_kb_i_144096816db5fb8d5 | ||
| 1b02dd6aaf_idle_time_active_144096816d | ||
| 1b02dd6aaf_kb_list_144096816d | ||
| 1b02dd6aaf_nf_operator_timeout_144096816d | ||
| 1b02dd6aaf_nf_chats_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d2e2e35d | ||
| 1b02dd6aaf_show_map_144096816d | ||
| 1b02dd6aaf_nf_emails_144096816d | ||
| 1b02dd6aaf_stcss_144096816d | ||
| 1b02dd6aaf_login_passwd_0 | ||
| 1b02dd6aaf_kb_i_144096816d67ae388 | ||
| 1b02dd6aaf_show_treeview_144096816d | ||
| 1b02dd6aaf_kb_ss144096816d | ||
| 1b02dd6aaf_kb_i_144096816db0974e0 | ||
| 1b02dd6aaf_lz_version_0 | ||
| 1b02dd6aaf_kb_i_144096816d30d7d92 | ||
| 1b02dd6aaf_user_away_after_0 | ||
| 1b02dd6aaf_paste_html_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d30b7154 | ||
| 1b02dd6aaf_ticket_ss144096816d | ||
| 1b02dd6aaf_nf_tickets_144096816d | ||
| 1b02dd6aaf_nf_visitors_144096816d | ||
| 1b02dd6aaf_kb_i_144096816dd55604e | ||
| 1b02dd6aaf_ftchannel_144096816d | ||
| 1b02dd6aaf_mobile_dir_0 | ||
| 1b02dd6aaf_kb_i_144096816d2ac60ec | ||
| 1b02dd6aaf_ldap_0 | ||
| 1b02dd6aaf_stc_144096816d | ||
| 1b02dd6aaf_nf_visitor_timeout_enabled_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d628df78 | ||
| 1b02dd6aaf_play_msg_sound_144096816d | ||
| 1b02dd6aaf_kb_i_144096816dce0fb6b | ||
| 1b02dd6aaf_kb_i_144096816d0d715ca | ||
| 1b02dd6aaf_kb_i_144096816da87ff67 | ||
| 1b02dd6aaf_kb_i_144096816d9fa6fbc | ||
| 1b02dd6aaf_kb_i_144096816db76a7fd | ||
| 1b02dd6aaf_server_url_0 | ||
| 1b02dd6aaf_nf_err_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d3112bb4 | ||
| 1b02dd6aaf_show_ticket_tree_144096816d | ||
| 1b02dd6aaf_main_panel_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d9365c2a | ||
| 1b02dd6aaf_auto_accept_chat_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d87e4284 | ||
| 1b02dd6aaf_kb_i_144096816ded75af8 | ||
| 1b02dd6aaf_kb_i_144096816d7dc4530 | ||
| 1b02dd6aaf_kb_i_144096816d961b349 | ||
| 1b02dd6aaf_kb_i_144096816d7b743b4 | ||
| 1b02dd6aaf_kb_i_144096816de8b9674 | ||
| 1b02dd6aaf_ign_upd_144096816d | ||
| 1b02dd6aaf_auto_login_0 | ||
| 1b02dd6aaf_kb_i_144096816d5c7b9d4 | ||
| 1b02dd6aaf_kb_i_144096816d029b275 | ||
| 1b02dd6aaf_server_protocol_0 | ||
| 1b02dd6aaf_user_status_0 | ||
| 1b02dd6aaf_svol_144096816d | ||
| 1b02dd6aaf_nf_operator_timeout_enabled_144096816d | ||
| 1b02dd6aaf_language_0 | ||
| 1b02dd6aaf_kb_auto_search_144096816d | ||
| 1b02dd6aaf_nf_chat_timeout_enabled_144096816d | ||
| 1b02dd6aaf_repeat_chat_sound_144096816d | ||
| 1b02dd6aaf_nf_feedback_timeout_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d7056ee5 | ||
| 1b02dd6aaf_kb_i_144096816d0fc1b23 | ||
| 1b02dd6aaf_server_port_0 | ||
| 1b02dd6aaf_kb_i_144096816d5108d7c | ||
| 1b02dd6aaf_kb_i_144096816dcdeae11 | ||
| 1b02dd6aaf_ticket_sort_cats144096816d | ||
| 1b02dd6aaf_kb_i_144096816deccbc87 | ||
| 1b02dd6aaf_kb_i_144096816d4c377d0 | ||
| 1b02dd6aaf_bu_id_144096816d | ||
| 1b02dd6aaf_play_ticket_sound_144096816d | ||
| 1b02dd6aaf_fake_mac_address_0 | ||
| 1b02dd6aaf_main_panel_array_144096816d | ||
| 1b02dd6aaf_onboard_done144096816d | ||
| 1b02dd6aaf_kb_i_144096816d6ced665 | ||
| 1b02dd6aaf_kb_i_144096816d898452c | ||
| 1b02dd6aaf_kb_i_144096816dd876de1 | ||
| 1b02dd6aaf_nf_ticket_timeout_144096816d | ||
| 1b02dd6aaf_nf_feedback_timeout_enabled_144096816d | ||
| 1b02dd6aaf_stcp_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d1997140 | ||
| 1b02dd6aaf_kb_i_144096816d2978c0a | ||
| 1b02dd6aaf_kb_i_144096816d2fdabb3 | ||
| 1b02dd6aaf_kb_i_144096816d47df99f | ||
| 1b02dd6aaf_usr_languages_144096816d | ||
| 1b02dd6aaf_datex_settings144096816d | ||
| 1b02dd6aaf_login_name_0 | ||
| 1b02dd6aaf_idle_time_target_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d18053ff | ||
| 1b02dd6aaf_kb_dut_144096816d | ||
| 1b02dd6aaf_last_chosen_profile | ||
| 1b02dd6aaf_kb_i_144096816d58facce | ||
| 1b02dd6aaf_kb_i_144096816dccfe93a | ||
| 1b02dd6aaf_kb_i_144096816d5e1bf66 | ||
| 1b02dd6aaf_play_chat_sound_144096816d | ||
| 1b02dd6aaf_nf_visitor_timeout_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d6efdce4 | ||
| 1b02dd6aaf_kb_i_144096816db602d65 | ||
| 1b02dd6aaf_kb_i_144096816d2ca4976 | ||
| 1b02dd6aaf_kb_i_144096816d3f8cddc | ||
| 1b02dd6aaf_nf_email_timeout_144096816d | ||
| 1b02dd6aaf_show_countries_144096816d | ||
| 1b02dd6aaf_vf_ctr_144096816d | ||
| 1b02dd6aaf_kb_i_144096816dcfa80dc | ||
| 1b02dd6aaf_usr_excluded_words_144096816d | ||
| 1b02dd6aaf_kb_i_144096816de4da3b7 | ||
| 1b02dd6aaf_bu_time_144096816d | ||
| 1b02dd6aaf_show_avatars_144096816d | ||
| 1b02dd6aaf_last_fb_144096816d | ||
| 1b02dd6aaf_eml_list_144096816d | ||
| 1b02dd6aaf_nf_email_timeout_enabled_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d278db44 | ||
| 1b02dd6aaf_nf_ticket_timeout_enabled_144096816d | ||
| 1b02dd6aaf_nf_feedbacks_144096816d | ||
| 1b02dd6aaf_play_vis_sound_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d79bdab3 | ||
| 1b02dd6aaf_kb_i_144096816d77fe18d | ||
| 1b02dd6aaf_chk_upd_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d0955db3 | ||
| 1b02dd6aaf_nf_operators_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d7279d41 | ||
| 1b02dd6aaf_play_queue_sound_144096816d | ||
| 1b02dd6aaf_server_profile_0 | ||
| 1b02dd6aaf_gr_collapsed_144096816d | ||
| 1b02dd6aaf_usr_activelanguage_144096816d | ||
| 1b02dd6aaf_repeat_queue_sound_144096816d | ||
| 1b02dd6aaf_idle_time_144096816d | ||
| 1b02dd6aaf_nf_chat_timeout_144096816d | ||
| 1b02dd6aaf_ticket_salutations_144096816d | ||
| 1b02dd6aaf_kb_i_144096816d9a379a6 | ||
| 1b02dd6aaf_kb_i_144096816dc5e089c | ||
| 1b02dd6aaf_background_mode_0 | ||
| wfx_unq | ||
| logged_out_marketing_header_id | ||
| _fw_crm_v | ||
| _rdt_uuid |
Sharing
This data is not shared with third parties.
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
10. Contact details
For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:
moccamedia GmbH
Sichelstraße 6, 54290 Trier
Germany
Website: https://www.moccamedia.com/en/
Email: datenschutz@moccamedia.com
Phone number: +49 (0) 651 938200
This cookie policy was synchronized with cookiedatabase.org on 10. July 2025